Department: Project Management Office (PMO)
Location: Remote/KSA
Job Type: Full-time
Position Overview:
We are seeking a skilled and dynamic Change Management Specialist to join our team to focus on enterprise-level projects post-delivery. This role will be key in ensuring the successful transition of projects into business-as-usual (BAU) operations. The specialist will provide guidance and support to ensure that change initiatives are effectively integrated, managed, and adopted by the organization after the project delivery phase, with a focus on both the project management and change management perspectives.
The ideal candidate will bring expertise in managing post-project transitions, guiding teams through change, and ensuring the sustainability of project outcomes. They will work closely with cross-functional teams to assess the change impact, plan post-delivery transitions, and address any emerging challenges that could affect project success and operational integration.
Key Responsibilities:
- Post-Delivery Change Management:
- Lead the change management efforts for projects once they have been successfully delivered, ensuring that the transition to BAU is smooth and sustainable.
- Support project teams in understanding and managing the post-project impacts, both on the organization and its stakeholders.
- Stakeholder Engagement & Communication:
- Collaborate with senior leadership, business units, and project managers to assess the impact of project outcomes on various stakeholders.
- Develop targeted communication plans and resources to support the transition to BAU, including training and feedback mechanisms.
- Impact Assessment & Readiness:
- Conduct post-project impact assessments to identify areas of potential resistance, risks, and opportunities.
- Assess organizational readiness for change and ensure that the necessary resources and processes are in place to support successful adoption.
- Adoption & Sustainability:
- Implement adoption strategies that promote long-term change and ensure that new processes, systems, or tools are embedded within the organization.
- Work with project teams to develop sustainability plans that ensure the changes introduced are maintained and evolve with future needs.
- Change Management Framework & Methodology:
- Utilize industry-standard change management methodologies (such as ADKAR, Kotter’s 8-Step, or Prosci) to plan and execute post-delivery transitions.
- Develop change management tools, templates, and resources tailored to the needs of each project and stakeholder group.
- Metrics & Reporting:
- Define and track KPIs for post-delivery change management effectiveness.
- Create reports and dashboards for senior leadership that provide insights into the adoption progress and the overall success of the transition.
- Risk Management & Problem Resolution:
- Identify potential issues or barriers to the successful implementation of post-delivery changes and work with relevant teams to resolve them.
- Proactively identify any risks related to change adoption and work to mitigate these risks in a timely manner.
- Collaboration & Training:
- Collaborate with internal teams (e.g., HR, IT, Operations, etc.) to ensure that the necessary training, resources, and support structures are in place post-delivery.
- Lead or support the development of training and awareness programs that reinforce the changes introduced by the project.
